Flood and Coastal Risk Management Officer

  • Job posted:
  • Terms:
  • Employer:
    Environment Agency
  • Hours:
  • Job Title:
    Flood and Coastal Risk Management Officer
  • Salary:
    £20,001 - £25,000 a year
  • Location:

We are seeking a positive, proactive and hard-working individual to join the Devon and Cornwall Partnerships & Strategic Overview Teams as a Flood and Coastal Risk Management Officer. This is a crucial role providing frontline support and guidance to our customers.

You will:
  • Coordinate and administer flood risk activity enquiries and permits.
  • Use your technical awareness to respond to and manage our customer enquiries, including data and information requests and flood risk guidance. You will ensure customers receive informative quality answers within the agreed timeframes.
  • Provide transactional and administrative support for the team, such as managing the team mailbox, ensuring we adhere to records management schedules and making the best use of our data and its storage.
  • Work with your counterparts to provide resilience.
  • Work with a variety of teams within the Environment Agency to ensure we provide holistic flood risk management.
  • Undertake secretariat duties, support internal governance structures, and facilitate board meetings to ensure we influence integrated strategic direction and sound future investments.
The team

PSO provides the strategic overview for flood and coastal erosion risk management.


  • Provide the flood risk evidence base with our data, maps and models;
  • Regulate main river works to manage environmental and flood risks;
  • Work with partners to support future sustainable development;
  • Work with partners to develop projects and strategies to manage future flood risk and coastal change.
Experience/skills required
  • Strong team spirit with a can-do positive attitude
  • Outstanding customer service and communication skills. You’ll be comfortable building and maintaining strong networks internally and externally.
  • Excellent organisational skills – can thrive under pressure and work to multiple deadlines. You’ll have an acute attention to detail, and plan, anticipate and act on your own initiative.
  • Understanding or experience in the Flood and Coastal Risk Management sector and of flood risk laws, regulations and powers.
  • Experience and understanding of 1D-2D hydraulic modelling.
  • GIS skills and a high sense of computer literacy, including Microsoft Office and Zoom, are essential.
  • Operate and maintain data and information systems effectively.
  • Ability to work remotely and as part of dispersed teams.
  • Share our passion to deliver better protection to our communities from flooding and coastal erosion - creating a cleaner healthier environment which benefits people and the economy.
Contact and additional information
It is likely this post will be working from home for the whole contract. There will be occasions where you will work and meet face to face, and possibly returning to our offices, but most of your work will be remote from your teams. You will need to be capable adapting to and thriving in change, have a good level of personal resilience, and be able to work as part of a virtual team.

We have a strong incident management culture. You will be given excellent training and expected to support our incident management work.

The interviews will be conducted virtually in late August 2020.

If you have any questions, please contact Grace Wight, Partnerships & Strategic Overview Team Leader, on grace.wight@environment-agency.gov.uk or


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